Below are the steps a client may follow for redressal of grievances or for providing feedback:

1. If you are not satisfied with our services and wish to lodge a complaint, you are requested to first contact our representative who is your point of contact. Your grievance will be addressed on a best-effort basis within 7 business working days from the date of receipt.
2. You may also communicate with the representative / consultant through telephone or email. Contact number: +91 8561821810.
3. Alternatively, you may send your complaint in writing or via email at hiteshwari965@gmail.com.
4. You may also contact the Compliance Officer:
   
   Name: Hiteshwari Kumari
   Address: 110-B-816, Vyas Apartment, Sector-11, Pratap Nagar, Jaipur, Rajasthan – 302033
   Email: hiteshwari965@gmail.com
   Phone: +91 8561821810
5. We shall endeavour to resolve your complaint within 21 days from the date of receipt of grievance. Once the investigation is completed, a detailed response shall be provided.
6. If you are not satisfied with the response or handling of your complaint, you may write again to Hiteshwari Kumari, Research Analyst at hiteshwari965@gmail.com with complete details. We shall make best efforts to resolve the grievance at the earliest.
7. You may also lodge your grievance with SEBI through the SCORES platform (https://scores.sebi.gov.in) or write to any SEBI office. For assistance, SEBI Toll Free Helpline numbers are 1800 22 7575 / 1800 266 7575.
8. If your complaint is not resolved within one month, you may refer the matter to the regulator – Securities and Exchange Board of India (SEBI).
9. Mode of filing complaints on SCORES / RAASB:
   • SCORES 2.0 – SEBI’s centralized web-based grievance redressal system (https://scores.sebi.gov.in)
   • Two-level review process:
     • First review by RAASB
     • Second review by SEBI
10. If the investor is not satisfied with the resolution provided by market participants, the investor may file a complaint on the SMARTODR platform for online conciliation or arbitration at https://smartodr.in/login.
11. SEBI M
    
    SEBI Head office
    Securities and Exchange Board of India,
    SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
    Bandra-Kurla Complex, Bandra (E),
    Mumbai – 400 051.
12. SEBI Local office
    
    NBCC complex, Office Tower-1,
    8th Floor, Plate B, East Kidwai Nagar,
    New Delhi-110023,
    Tel. Board: +91-011-69012998
    Email : seboinro@sebi.gov.in